FAQS

Frequently Asked Questions

  • How do I request an early check-in or late check-out?

    Contact our Hyannis Inn front desk team at (508)775-0255.

  • What time is check in and check out?

    Check in - 3PM

    Check out - 11AM

  • What is your policy regarding cancellations?

    There is a 24 hour cancelation policy.  If a reservation is cancelled within the 24 hour cancellation policy, 10% of the total room and tax for entire reservation will be forfeited.

  • Will I be charged for extra guests occupying my room?

    NA

  • Is there a minimum age requirement to reserve a hotel room?

    21 years old.

  • Can the hotel provide kid cots or baby cribs upon request? What are your COVID safety precautions?

    Hotel does not provide cribs or pack and plays.

  • Is internet available at the hotel?

    Complimentary high-speed wireless internet access on unlimited devices.

  • Is there parking on site?

    Onsite parking available. Need a parking pass from the front desk to be made visible so your vehicle is not towed.

  • Can I have a package delivered to the hotel?

    Yes - package must have the name of the guest that matches the name on the reservation.  If the package has a name that does not register in the hotel reservation system, then the package will be refused. 

  • What is the hotel's pet policy - is there a weight or breed restriction and is there a limit to pets per room? Does the hotel have an additional fee for pets? Can you leave pets unattended in the room?

    No pets are permitted.

  • Does the hotel offer group blocks for special events?

    Yes – please contact us at info@hyannisinn.com with your requested event dates

  • Is the hotel kid-friendly?

    Yes, anyone under the age of 18 years of age must be accompanied by an adult. 

  • Does the hotel have any connecting rooms?

    Yes

  • Does the hotel offer room service?

    No

  • Is smoking permitted on the property?

    No.  If evidence of smoking is found in guest rooms or outdoor communal public spaces, a USD 250.00 non-refundable fee will be charged to the guest.  Designated smoking areas are located outside.  Please contact the front desk for locations.

  • Is there a fitness center on the property?

    No

  • Does the hotel have refrigerators or microwaves?

    Yes

  • Does the hotel charge a resort fee?

    No

  • How far is the hotel from the airport?

    Hyannis Inn to Cape Code Gateway Airport – 1.2 Miles, 4-minute drive from hotel.

    Hyannis Inn to Barnstable Airport – 1.7 Miles, 5-minute drive from hotel.

  • What are the ADA features at the hotel?

    There are specific ADA rooms on property. Please call hotel directly for details.

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