Frequently Asked Questions
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How do I request an early check-in or late check-out?
Contact our Hyannis Inn front desk team at (508)775-0255.
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What time is check in and check out?
Check in - 3PM
Check out - 11AM
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What is your policy regarding cancellations?
There is a 24 hour cancelation policy. If a reservation is cancelled within the 24 hour cancellation policy, 10% of the total room and tax for entire reservation will be forfeited.
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Will I be charged for extra guests occupying my room?
NA
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Is there a minimum age requirement to reserve a hotel room?
21 years old.
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Can the hotel provide kid cots or baby cribs upon request? What are your COVID safety precautions?
Hotel does not provide cribs or pack and plays.
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Is internet available at the hotel?
Complimentary high-speed wireless internet access on unlimited devices.
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Is there parking on site?
Onsite parking available. Need a parking pass from the front desk to be made visible so your vehicle is not towed.
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Can I have a package delivered to the hotel?
Yes - package must have the name of the guest that matches the name on the reservation. If the package has a name that does not register in the hotel reservation system, then the package will be refused.
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What is the hotel's pet policy - is there a weight or breed restriction and is there a limit to pets per room? Does the hotel have an additional fee for pets? Can you leave pets unattended in the room?
No pets are permitted.
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Does the hotel offer group blocks for special events?
Yes – please contact us at info@hyannisinn.com with your requested event dates
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Is the hotel kid-friendly?
Yes, anyone under the age of 18 years of age must be accompanied by an adult.
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Does the hotel have any connecting rooms?
Yes
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Does the hotel offer room service?
No
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Is smoking permitted on the property?
No. If evidence of smoking is found in guest rooms or outdoor communal public spaces, a USD 250.00 non-refundable fee will be charged to the guest. Designated smoking areas are located outside. Please contact the front desk for locations.
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Is there a fitness center on the property?
No
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Does the hotel have refrigerators or microwaves?
Yes
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Does the hotel charge a resort fee?
No
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How far is the hotel from the airport?
Hyannis Inn to Cape Code Gateway Airport – 1.2 Miles, 4-minute drive from hotel.
Hyannis Inn to Barnstable Airport – 1.7 Miles, 5-minute drive from hotel.
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What are the ADA features at the hotel?
There are specific ADA rooms on property. Please call hotel directly for details.